Can I change my delivery address after ordering?

Check the order status in your order history.

Status "Awaiting payment"? Send us the corrected address by email first, then give us a call to confirm.

Status "Payment accepted" or "Preparing order"? Send us the corrected address by email as soon as possible. We'll try to update it before the parcel is handed to our shipping partner.

Status "Shipped"? No longer possible to change. In France, you can contact Colissimo directly to adjust the address.

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