Tracking says delivered, but I haven't received my order. What now?

This usually means the parcel was left somewhere nearby. A few places to check:

  • With a neighbour
  • At a local pickup point or post office
  • In a safe spot around your door (behind a gate, in a mailbox)

Still can't find it? Reach out with your order number, full delivery address, and the name on your mailbox. We'll sort it out.

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