How does TRIBE work and where are my points?

TRIBE is our loyalty program. You earn Gift Points and XP with every completed order. Points can take up to 7 days to appear after delivery.

Check your points and rank: https://www.zamnesia.com/tribe/overview

Key things to know:

  • Gift Points can be exchanged for TRIBE-exclusive products. They cannot be converted to money or vouchers.
  • XP determines your rank. Higher rank = higher point multiplier on future orders.
  • Both Gift Points and XP expire one year after order completion.
  • Points and XP cannot be transferred to other accounts.
  • Cancelled or returned orders: points and XP are withdrawn.
  • You must register for TRIBE before placing an order to earn points for that order.

Points not showing after 7 days? Reach out with your order number.

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