Unfortunately, perishable products can't be returned. This includes truffles, grow kits, and other items with a limited shelf life.
This is standard for health and safety reasons. More details in our returns policy (https://www.zamnesia.com/content/20-terms-conditions).
Had an issue with a perishable product? Check the relevant product category in our help center (Grow Kits, Truffles, Seeds) for troubleshooting and solutions.