Our emails always come from an address ending in @zamnesia.com, such as support@zamnesia.com or info@zamnesia.com. Check the sender's address carefully: scammers often use addresses that look almost the same, with an extra word, a different ending or a swapped letter (like "rn" instead of "m").
Good to know:
• We never ask for your password or your bank login details by email.
• Not sure about a link? Don't click it. Go to zamnesia.com yourself, log in and check your order history.
• Already entered your details on a suspicious page? Change your password right away via "Forgot your password".
Received an email you don't trust? Forward it to support@zamnesia.com and we'll check it for you.