You can check your order status anytime in your order history. Here's what each status means:
- "Awaiting payment [method]": the order has been placed but we haven't received payment yet. At this point you can still cancel or modify the order.
- "Payment accepted": we've received your payment. The order will be passed to the warehouse shortly.
- "Preparing order": our warehouse is picking and packing your order. Changes are no longer possible.
- "Shipped": the order has left our warehouse. You'll find the tracking link in your order history and in the shipping confirmation email.
- "Delayed": a product in your order is currently unavailable. You'll receive an email with your options.
- "Delayed, Contacted": same as above, and we've already reached out. Check your inbox.
Cancelled orders are removed from your order history.