My tracking hasn't updated for more than 3 working days. What now?

Sometimes a parcel takes a bit longer than expected. If your tracking hasn't updated for more than 3 working days, reach out to us.

To speed things up, have ready:

  • Your order number
  • Confirmation of delivery address
  • The name on your mailbox

We'll look into it and arrange a free re-shipment if needed.

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