Bank transfers take 1-2 working days to process. You'll receive a confirmation email once we receive the payment.
Been more than 3 working days? Send us a screenshot of the transfer and your order number. We'll check with our finance team.
Make sure you included your 8-digit order number in the payment reference. Without it, we may not be able to match the payment to your order.
Need our bank details? You can find them on the payment methods page.