If the seed germinated but the seedling didn't make it, common causes are:
- Stretching: the seedling grows tall and thin, then falls over. This means too little light. Move the light source closer or use a stronger one.
- Overwatering: seedlings need very little water. The soil should be moist, not soaked. Let the top layer dry between waterings.
- Damping off: the stem turns soft and thin at soil level, then the seedling collapses. This is a fungal issue caused by too much moisture and poor airflow.
Send us a photo and your growing conditions. If the seeds were defective from the start, we'll sort out a replacement.